I find it difficult to choose the right degree programme, also because of my disability or SLD/learning disabilities. Who should I contact?
How can I register at the Inclusion and Accessibility Service?
- This service is intended for students enrolled in degree programmes, professional master programmes, PhD programmes, individual modules, schools of specialisation, exchange programmes, as well as all students participating in the admission tests for degree programmes with limited access, in the following cases: a) disability, supported by specific medical documentation from a medical commission, pursuant to Law no. 295/1990 and/or Law no. 104/1992; b) Specific Learning Disorder (SLD)/learning disabilities, provided the student has been diagnosed with such disorders by the National Health Service or by specialists or approved institutes, in accordance with Law no. 170/2010; and c) temporary disability or invalidity, supported by a medical certificate, and resulting from accidents, surgery, hospitalisations, prolonged illness, or other clinical conditions that prevent the student from attending classes. To request the service the student must provide the Inclusion and Accessibility Service with a certificate of disability and/or invalidità civile, or the diagnosis of SLD, and the certificate of invalidity issued by healthcare authorities. Copy of a valid identity document, tax ID number and IBAN must also be attached.
I have to take an admission test: may I be granted special conditions?
- Yes, you can be granted special conditions (compensatory or dispensation measures) if you are: a) a student with disability supported by specific medical documentation from a medical commission, pursuant to Law no. 295/1990 and/or Law no. 104/1992; or b) a student with Specific Learning Disorder (SLD)/learning disabilities, provided you have been diagnosed with such disorders by the National Health Service or by specialists or approved institutes, in accordance with Law no. 170/2010.
Is there any financial support towards the cost of tuition fees for people with disabilities?
- Yes, students with proven disabilities pursuant to Art. 3(1;3) of Law no. 104/1992, or with a disability rating equal to or greater than 66% are exempt from paying tuition fees. Students with a disability rating between 50% and 65% can benefit from a partial exemption: they will pay a maximum of €200 per year in tuition fees. Moreover, they will have the opportunity to have their tuition fees further reduced by submitting a specific application based on their ISEE for University statement. Further information can be found on the Student fees page.
How can I request financial support for people with disabilities?
- Students wishing to apply to request financial support towards the cost of their tuition fees must provide the Inclusion and Accessibility Service with the following documents: a copy of the certificate of invalidity released by healthcare authorities or other approved body, stating the disability rating; a copy of a valid identity document, tax ID number and IBAN. The deadlines for submitting the relevant documents are set out in the annex of the Regulation on student fees, available on the Student fees webpage.
I have a disability: how can I apply for a scholarship?
I have a disability: can I apply for scholarships?
- Yes, although there are no specific scholarships for people with disabilities (i.e. you will need to submit a scholarship application under the general Call for applications). Students with a disability rating equal to or greater than 66% shall benefit from the following advantages: they shall receive extended scholarships; first-year students enrolled for the first time in a Bachelor’s/Master’s degree or Single cycle/Combined Bachelor+Master’s degree programme will receive the second instalment of their scholarship, regardless of whether or not they have gained a minimum number of CFU credits by 10 August of the year which follows their enrolment; the adoption of special merit requirements for the award of a scholarship, depending on each student’s disability rating (for students enrolled in any year except their first year); the awarding of bonus points that may enable the applicant to achieve the requirements for the award of a scholarship, depending on his/her disability rating. Further information is available online on the University Scholarships and Grants Office webpage.
I am a non-local student with physical disability: can I apply for accessible accommodations?
I have a disability that prevents me from reaching the University on my own. What can I do?
- A dedicated transport service is made available by the Inclusion and Accessibility Service in the following circumstances: from home to the university and back, provided the student lives in the Municipality of Verona; along public transport routes; from/to student accommodations. You can request this service by using the form available in the “modulistica” (forms) section on this webpage.
I have some doubts about university administrative procedures: should I go to the Student Office in person?
- Not necessarily. The Inclusion and Accessibility Service deals with all administrative issues relating to disability or special educational needs. Students with disabilities or SLD/learning disabilities can also contact the Service to request help with their paperwork relating to university scholarships and grants, or for any other matters concerning their academic experience at the University of Verona. Those who need assistance in this regard can therefore ask the Inclusion and Accessibility Service to act as a link between them and the offices of the University. Details can be found in the – Guide to Services (see 2.4 on pag. 9).
In case of severe physical disabilities, you may request assistance if you have to go to a university office in person (Carta dei servizi – Guide to Services, see 2.2 on pag. 7).
I have no disabilities or learning impairments but I am experiencing difficulties at the moment due to illness/accident. Can I request support?
- Yes. You can benefit from the services by submitting to the Inclusion and Accessibility Service a medical certificate that proves your temporary invalidity due to accidents, surgery, hospitalisations, prolonged illness or other clinical conditions that prevent you from taking part in the educational activities.
What auxiliary aids and services are available for people with disabilities or SLD/learning disabilities?
- A list of the auxiliary aids and services available can be found in the Carta dei servizi – Guide to Services of the Inclusion and Accessibility Service.
I am a deaf/hearing impaired person. Is there a sign language interpreting service?
- Yes. The service – based on the Italian Sign Language, or LIS – is intended for students with hearing impairments, in order to enable them to take part in the educational activities effectively. The sign language interpreting service should be requested by email at the beginning of the academic year, at least 15 days before any exam or office hours with professors.
I can’t find the right service for me in the Guide to Services: should I give up?
- No. As a rule, the University strives to provide each person who requires support with the most suitable service, based on the individual’s needs and the relevant regulations in force. We therefore recommend that you schedule an appointment at the Inclusion and Accessibility Service in order to have your needs properly assessed.
I am unable to move around the University without assistance. Is there anyone who can help?
- Yes. Students in need have the possibility to ask for assistance provided by individual tutors. Please get in touch with the Inclusion and Accessibility Service. Support is also offered to students with severe physical disabilities who require assistance in using the toilet, or having lunch in the canteen. Adapted toilets with powered hoist and sling are also available.
I am a blind/visually impaired person. Are there any auxiliary aids available?
- Yes. In the study hall you will find the following auxiliary aids: Infovox (speech synthesis for screen reading); Optic Slim scanner (a device that scans documents and convert them into accessible formats); Braille Edge Display Braille; Visiodesk (video magnifier); Maestro 3.0 TifloSystem Canoscan Lide 220 (a device that converts printed material into speech).
I am experiencing difficulties in preparing for a particular exam. Can I be helped by a tutor?
- Yes. The peer mentoring service is aimed at enabling students with disabilities and/or certified disorders to take part in lectures and study activities. The peer mentoring service, which is carried out by "150 hours" students (i.e. students undertaking a 150-hour traineeship programme at the University), senior students or volunteers of the National Civil Service, provides student-to-student support, and must be requested at least 15 days before the date on which you intend to use it.
I’d like to record the lectures that interest me most. Can I do that?
- Any recording must normally be authorised by the relevant lecturer. In the event that a student holds a SLD certificate, or a certificate which attests a disability or illness that makes it necessary to record the lecture, as for any other request for compensatory measures, it is advisable to contact the Inclusion and Accessibility Service.
I asked my professor if I could have some more time to complete the exam, but I have not been granted it. Why?
- It is not advisable to negotiate assessment methods and special conditions directly with your professor. Instead, we recommend that you contact the Inclusion and Accessibility Service to be granted special conditions, if applicable.
I am a student with a disability or SLD/learning disabilities. Will there be problems with my internship?
- No. In collaboration with the Internships and Work Placement office of the University, the Inclusion and Accessibility Service supports students in finding suitable organisations in which to do an internship, as set out in their study plan. Students wishing to do their internship at the Inclusion and Accessibility unit will be welcome to do so.
I am a student with a disability or SLD/learning disabilities. Can I apply for international mobility programmes?
- Yes. Students can contact the Inclusion and Accessibility Service to ask for support if they intend to apply for international mobility programmes, or to have their foreign qualifications assessed for admission to degree programmes. This service is provided in collaboration with the International Office. Additional opportunities are also available for students with Specific Learning Disorder/learning disabilities for physical, mental or health-related conditions.
I’m feeling low or anxious at this stage of my university experience. Who should I contact?
- Where the problem lies in study-related issues, or issues relating to support and auxiliary aids, the Inclusion and Accessibility Service is ready to help you. If you think that the problem may have a psychological origin, you can ask for assistance to the ESU psychological aids and counselling, which is a free service aimed at supporting individuals who are facing various issues, through meetings with expert psychologists. If you need support to reflect on your study choices and eventually reorient to a new university experience, you can also contact the Student Orientation counselling service for enrolled students.
I feel discriminated against because of my disabilities or SLD/learning disabilities. Who should I contact?
- You are welcome to get in touch with the Inclusion and Accessibility Service. A specific Confidential Counsellor has been appointed by the University to prevent, manage and help solving any reported cases of bullying, sexual harassment, discrimination and work distress that may occur at the University.