FAQs - Frequently Asked Questions
Servizi- Our Services
- FAQs - Frequently Asked Questions
FAQ
- If you’re not yet enrolled please contact the University Scholarships and Grants Office of the University of Verona, Via Via San Francesco, 22. Phone: +39 045 8028711; https://www.univr.it/benefici FOR ENROLLED STUDENTS ONLY: If you’re already enrolled at the University of Verona please use the online ‘Service Desk’, which is the only way to obtain information on scholarships and grants. To use the service go to https://www.univr.it/servicedesk and log in using your username and password.
- You might be eligible to apply for the following benefits:
- university scholarships and grants;
-
student fees reduction based on the following: financial situation of the applicant’s family unit (determined based on the ISEE for University statement); type of degree programme; number of CFU gained; student status (normal duration, or enrolled beyond the normal duration of the degree programme); - benefits based on merit.
- The ISEE for University statement – a document that you must submit in order to apply for university benefits – is specifically mentioned in Art. 8 of Prime Ministerial Decree no. 159 of 5/12/13. For the purpose of determining the student’s ISEE for University statement, if the student does not live with their parents, the student is still considered a member of their parents’ family unit – in this case income and assets of all household members will be taken into account - unless both of the following conditions are true: a) the student has been living away from their parents’ home, in accommodation not owned by a family member,for at least two years before applying to enrol for the first time in their degree programme; and b) the student has had an employee or tax-declared income of at least €6,500 per year, declared under a family unit of one person, for at least the past two years.
- To request an ISEE for University statement, students must complete a Substitutive Declaration (DSU) – which contains information about their family unit and each family member’s income and assets – directly at the “online services” section of the INPS website (www.inps.it) or with the help of a Tax Assistance Centre (CAF) or qualified professional. Students will be provided with the ISEE for University statement by the CAF or by the INPS. Students who do NOT reside in Italy and students residing in Italy who are NOT independent and whose family unit resides abroad should request an ISEE Equivalent statement (“Indicatore Parificato Universitario”or “ISEE PARIFICATO”). To obtain the ISEE Equivalent statement, students need to make an appointment at one of the following Tax Assistance Centres (CAF): ACLI, CGIL, CISL, UIL.
- No. However, if you intend to apply for student fees reduction or scholarship, you will need to submit a Benefits Application Form (DUB) using the ESSE3 online services. (benefits) What if two or more students belong to the same family unit?
- If two (or more) students belong to the same family unit, to obtain a student fees reduction, the ISEE statement must include the following text: “si applica alle PRESTAZIONI AGEVOLATE PER IL DIRITTO ALLO STUDIO UNIVERSITARIO” [“for the purpose of university bursaries”] followed by the students’ respective tax codes (codici fiscali).
- ESU – with headquarters in Verona, via dell’Artigliere, n. 9 - 37129 – is a regional agency that deals with canteen and accommodation services for students. To apply for such services you’ll need to submit a specific application
- University scholarships and grants (‘borsa per il diritto allo studio universitario’) are benefits for students in money and services managed by the University on behalf of the Veneto Region. Students can apply for these benefits by taking part in a selection process whose terms are set out in a specific Call for applications: this is issued in July every year and published on the University’s website: https://www.univr.it/benefici.
- Bachelor’s and Master’s degree students can apply for scholarships from their first year of enrolment (i.e. the first time the student has access to the university system) until the first year ‘fuori corso’, i.e. the first year beyond the normal programme duration. Specifically, pursuant to Prime Ministerial Decree of 9 April 2001, students who have previously withdrawn from studies and then enrolled in another degree programme are considered as being enrolled for the first time. The years they accumulated in their previous enrolment are not counted, as long as they did not receive any scholarship during that time. Any CFU gained during the previous enrolment will not be counted towards merit points for scholarship applications for the student’s current degree programme.
- You are eligible for a scholarship if you meet both merit requirements (i.e. if you have gained a specific number of CFU depending on your year of study) and financial requirements (based on you ISEE for University statement) as set out in the relevant Call for applications. PLEASE READ THE CALL CAREFULLY AND TAKE NOTE OF THE DEADLINES. Applications that are incomplete, received after the deadline or sent in a way not specified above will NOT be accepted
- - Read carefully the Call for applications and CHECK THE DEADLINES: the document is available at the following link: https://univr.it/borsedistudio
- - request an ISEE for University statement (attestazione ISEE per prestazioni agevolate per il Diritto allo Studio Universitario);
- - submit a scholarship application exclusively by completing the Benefits Application Form (DUB) online, available from the student’s personal account in ESSE3 – SEGRETERIA (https://univr.esse3.cineca.it/Start.do).
- - CHECK THAT YOU HAVE CONFIRMED YOUR APPLICATION;
- - check the provisional ranking list: should you spot any mistakes please fill out the relevant form as set out in the Call.
- Those intending to enrol in a limited entry degree programme or a degree programme with an admission exam/test must submit their application exclusively by completing the Benefits Application Form (DUB) online, available from the student’s personal account in ESSE3 – SEGRETERIA (https://univr.esse3.cineca.it/Start.do) using your username and password. Please note that any scholarships or grants will be awarded only once the successful applicant has fully enrolled in the degree programme. For further information on the methods for submitting the Benefits Application Form (DUB) online please refer to the previous section.
Please read the Call for applications, where the three categories are explained in more detail. In broad terms, the status is determined according to the distance between the student’s place and the place where they attend their university courses, based on the requirements included in the Call. According to the Municipality (Comune) in which the lectures of their degree programme are held (Verona/Bolzano/Ala/Trento/Legnago, etc.), students should check their own student status based on the Municipality in which they reside (this should be the one indicated in the student’s personal account in ESSE3 – SEGRETERIA). Students may be considered as ‘non-local’ if they reside in a place not included in the ‘local’ or ‘commuter’ categories, and only if they pay for their own accommodation. In this case, in addition to submitting their DUB, they will also have to send to benefici@ateneo.univr.it their rental contract (and all related documents), provided that these meet the requirements set out in the Call for Applications.
With regard to non-EU students, to be considered as ‘non-local’ they must meet all the requirements for ‘non-local’ students set out in the Call for applications.
Students participating in international mobility programmes shall keep their original scholarship (non-local, commuter or local scholarship), without being able to change their student status or increase the amount of the original scholarship. Students who attend a study abroad programme organised through the University in the same academic year will be considered ‘non-local’ as long as they live in paid accommodation while abroad for a duration which, together with that in Italy, adds up to at least 10 months. Students will have to submit a copy of the rental contract in either Italian or English.
When considering if the student meets the merit requirements, CFU from exams taken and recorded by the above terms – even if not yet displayed in the online student’s academic record (‘libretto’) – will be counted. CFU from exams taken but recorded after the above terms will not be taken into account. CFU from modules consisting of several parts will not be counted if the last part/exam of the module has been taken after the terms set out in the Call for applications. Only CFU FROM EXAMS TAKEN AND RECORDED BY 10 AUGUST OF THE CURRENT YEAR will be counted, even if not yet displayed in the student’s academic record (‘libretto’).
CFU will NOT be counted in the following cases: if the relevant exam was recorded after 10 August of the current year; if CFU were gained by taking exams from elective modules or additional activities, or by taking modules or activities earlier than expected for the student’s study plan, or if the CFU were gained in a previous degree programme from which the student has withdrawn.
University scholarships and grants are awarded through annual selection processes, in which students can participate by completing the Benefits Application Form (DUB) online. Scholarships will be awarded based on the final ranking list of beneficiaries and funding availability. By the term ‘beneficiaries’ we mean the successful applicants who will be awarded a scholarship (these are normally highlighted in yellow in the online ranking list). Conversely, by the term ‘eligible’ we mean the students who, although meeting the requirements for the scholarship, will be paid only if additional funding will be available: these will not be highlighted in yellow.
Yes. ‘Eligible’ students who are enrolled within the normal duration of their degree programme (‘in corso’), even if they are not beneficiaries of a scholarship due to a lack of funding, are entitled to total exemption from regional tax and 100% tuition fees.
‘Eligible’ students who are one year beyond the normal programme duration (‘fuori corso’), even if they are not beneficiaries of a scholarship due to a lack of funding, are entitled to total exemption from regional tax and 50% tuition fees.
To be able to receive scholarship or grant payments, students must enter the IBAN details of a current bank account for which they are the holder or co-holder, online in ESSE3 – SEGRETERIA (https://univr.esse3.cineca.it/Start.do) within the deadline indicated in the competition notice. Students should log in to their account, click on the link “Home - Anagrafica”, select the section “Reimbursement details” > “Change reimbursement details” then follow the instructions to enter the required information.
Please note that if the IBAN details of the student’s Banca Popolare di Verona CARD are used, the card needs to have already been activated at one of the branches of the Banca Popolare di Verona. Failure to provide the aforementioned IBAN details or to activate the card means that scholarship payments cannot be administered to that student.
Moreover, students who fail to enter their IBAN details in time will receive their first instalment by the subsequent payment date, as set out in the Call. Beneficiaries who enter their IBAN details in their student’s personal account in time will receive the first payment by 31 December. Eligible students will receive the first instalment subject to University’s funding availability.
Yes, non-EU students can also apply for University scholarships and grants. With regard to funding, a maximum of 5% of the total funds will be allocated to non-EU students enrolled for the first time in a Bachelor’s, Master’s or Single cycle/Combined Bachelor+Master’s degree programme, based on the regional regulations currently in force. For further information please contact the University Scholarships and Grants Office.
(scholarships) Can postgraduate students apply for University scholarships/grants?
Yes if they are PhD students. PhD students can apply for scholarships or grants based on the financial requirements only, provided they are regularly enrolled in the PhD programme for the academic year for which they apply for the benefit.
Yes if they are PhD or Postgraduate Specialisation for Legal Professions students. PhD or Postgraduate Specialisation for Legal Professions students can apply for scholarships or grants based on the financial requirements only, provided they are regularly enrolled in the PhD programme for the academic year for which they apply for the benefit.
For ‘Beneficiaries’ the canteen service will be available starting from January, while ‘eligible’ students will be able to benefit from the service once they have received the first instalment of the scholarship. The duration of the service is one year from when it is made available for the first time. Please remember to activate the Banca Popolare di Verona CARD on www.esu.vr.it
University scholarships are not subject to taxation, and therefore are not to be included in your tax returns (modello 730/Unico). However, regional scholarships must be declared when determining your ISEE. For this purpose you should download the Certificazione Unica (CU), a document which demonstrates that a scholarship/grant was paid to you by the University of Verona in a given calendar year. To do so, go to: https://www.univr.u-gov.it/ (click on: UGOV > Risorse Umane/Consultazione documenti (Human Resources/Documents) > Documenti personali (Personal documents), then enter your GIA personal username and password to log in). The system automatically displays the current year: if you wish to change it just click on the year and select FILTRA (Filter your search). Should you encounter any problems in downloading the CU please write to: ufficio.stipendi@ateneo.univr.it
Yes, although there are no specific scholarships for people with disabilities (i.e. you will need to submit a scholarship application under the general Call for applications). Students with a disability rating equal to or greater than 66% shall benefit from the following advantages: they shall receive extended scholarships; first-year students enrolled for the first time in a Bachelor’s/Master’s degree or Single cycle/Combined Bachelor+Master’s degree programme will receive the second instalment of their scholarship, regardless of whether or not they have gained a minimum number of CFU credits by 10 August of the year which follows their enrolment; the adoption of special merit requirements for the award of a scholarship, depending on each student’s disability rating (for students enrolled in any year except their first year); the awarding of bonus points that may enable the applicant to achieve the requirements for the award of a scholarship, depending on his/her disability rating. Further information is available online on the Scholarships and Grants webpage.
For information on how to apply for a scholarship please contact the Inclusion and Accessibility Unit.
Yes. The University normally performs checks and verifications on the truthfulness of students’ self-declarations when they apply for scholarships/grants. Through a memorandum of understanding, the University also sends students’ self-declarations of financial position to be further investigated by the Provincial Command of the Italian Finance Police (Guardia di Finanza) in Verona. These procedures are carried out in accordance with the Regulations for implementing checks on applications for university bursaries.
Following appropriate administrative and financial checks, if a declaration that was submitted is found to contain untruthful information, any benefits awarded will be revoked and sanctions will be applied. National laws on this matter are applicable, especially Art.s 75 and 76 of Presidential Decree no. 445/2000 and Legislative Decree no. 68/2012, which states: “Whoever [...] submits false statements [...] is subject to administrative penalties consisting of the payment of three times the amount made, or the value of services accessed incorrectly, and loses the right to receive other funds for duration of their course of studies, subject in all cases to the application of the penalties provided for in Art. 38(3) of Decree Law no. 78 of 31/05/2010, converted with amendments by Law n.122 of 30/07/2010, as well as the criminal laws for the acts that constituted the offence.”
The ‘Benefits Application Form’ or DUB (‘Domanda Unica Benefici’ in Italian) is a declaration form which students complete and sign in order to apply for student benefits. Students must complete the DUB online by logging into their personal account in ESSE3 – SEGRETERIA (https://univr.esse3.cineca.it/Start.do). Only one DUB should be completed, also when applying for several benefits (scholarships, student fees reduction, part-time student collaborations). Once the DUB has been confirmed by the student, he/she cannot change it anymore: students are therefore advised to be careful when completing the form, and follow the instructions set out in the Call for applications.
In order to apply for the benefits for students provided by the University of Verona, students must submit their ‘Benefits Application Form’ or DUB by the terms set out in the Calls for applications, which are normally published in July each year on the University’s website at: www.univr.it/benefici
Further information - such as deadlines for university instalments of fees and contributions (if due), deadlines and methods for receiving payments and reimbursement of scholarships - are available in the relevant regulations, Calls for applications or public notices, posters, notices on information boards, or the Intranet. You can also access further information through the official ‘UNIVR’ app, which can be downloaded from Google Play, Apple Store and Windows Store. Thanks to this app, you’ll have all University’s services at your fingertips, 24/7.
- Malattia del corsista
-
- Astensioni e congedi parentali per maternità
-
- Sospensione del corso sostegno
-
Through ‘part-time student collaborations’, enrolled students have the opportunity to work at the University for a short period and collaborate within its structures and offices. Interested students can apply starting from their second year if enrolled in a Bachelor’s or Master’s degree programme, or a Single cycle/Combined Bachelor+Master’s degree programme. After taking part in a selection process, successful applicants will be placed in a specific ranking list, and assigned to a Structure of the University. The collaboration – which is paid – has a maximum duration of 150 hours during the calendar year and does not constitute any type of employment relationship with the University.
It is possible to apply for a ‘part-time student collaboration’ by taking part in an open competition launched in July each year: applicants must complete the ‘Benefits Application Form’ or DUB online available on the ESSE3 system. Students can apply if they are in their second year onwards (for Bachelor’s and Single cycle/Combined Bachelor+Master’s degree programmes), or starting from the first year if Master’s degree students. Selection is made based on the merit requirements set out in the specific Call for applications, which is available on the University’s website: www.univr.it/benefici.
If for any reason you are unable to complete the total number of hours required, you will need to fill in a specific form available at the Structure where you work. In case of partial cancellation, you will be paid for the hours actually worked. This will not prevent you from applying for a ‘part-time student collaboration’ in the future.
In order to enable the payment procedure, you must enter in ESSE3 the details of a bank account for which you are holder or co-holder (no bank accounts of third parties will be accepted). Please go to: https://univr.esse3.cineca.it/Start.do and log in using your username and password, then click on home – anagrafica and select dati rimborso (reimbursement details). Then click on modifica dati di rimborso (modify reimbursement details) and enter the required information following the instructions.
The payment you receive for taking part in a ‘part-time student collaboration’ is not subject to taxation – and shall not be counted as income when completing the ‘Modello 730/Unico’ – as long as it does not exceed the annual limit of €3,500 (Art. 11 of Legislative Decree no. 68/2012). However, any payment received in this regard must be declared when determining your ISEE statement. For this purpose you should download the Certificazione Unica (CU), a document which demonstrates that a payment was made to you by the University of Verona in a given calendar year. To do so, go to: https://www.univr.u-gov.it/ (click on: UGOV > Risorse Umane/Consultazione documenti (Human Resources/Documents) > Documenti personali (Personal documents), then enter your GIA personal username and password to log in). The system automatically displays the current year: if you wish to change it just click on the year and select FILTRA (Filter your search). Should you encounter any problems in downloading the CU please write to: ufficio.stipendi@ateneo.univr.it
- The Identity Management Portal provide the access to
- Password recovery / reset or account activation:
https://gia.univr.it/gia/forgotPassword.jsp - User name recovery: https://gia.univr.it/forgotUsername.jsp
- Password change or personal details editing: https://gia.univr.it/identity
- GIA - Procedura di aggiornamento dati personali
-
Questa procedura descrive come inserire o aggiornare l’indirizzo
mail personale e il numero di cellulare da utilizzare nelle
procedure di recupero Username o di reset della password GIA.
- GIA - Procedura di cambio password
-
Questa procedura descrive come cambiare la password personale per
le proprie credenziali GIA
- GIA - Procedura in caso di Username dimenticato
-
Questa procedura permette di recuperare lo username GIA assegnato, verificando l’identità dell’utente attraverso l’email personale o numero personale via sms per le seguenti categorie di utenti: Studenti,Personale TA, Personale Docente, Personale Esterno, Frequentatore o di Biblioteche.
- GIA - Procedura di reset Password con approvazione da parte del personale IT
-
Questa procedura descrive come resettare la propria password GIA attraverso l’approvazione dell’operazione da parte del personale tecnico
- GIA - Procedura di reset Password con approvazione via email privata
-
Questa procedura permette di recuperare lo username GIA assegnato, verificando l’identità dell’utente attraverso l’email personale o numero personale via email privata.
- GIA - Procedura di reset Password con approvazione via SMS
-
Questa procedura descrive come resettare la password personale
per le proprie credenziali GIA.
- If the online payment section of your student’s personal area on ESSE3 shows a negative amount, it means that you are entitled to a reimbursement. Please note: the “date of payment” is not the date when the payment will be made, but the date when the reimbursement procedure will start. If you have entered in the ESSE3 system your personal details (see next FAQ below), you will receive the payment in about two months’ time.
- In order to be reimbursed (in case of student fees reductions or incentives and exemptions for students), students must enter in the ESSE3 system the details of a bank account for which they are holders or co-holders (no bank accounts of third parties will be accepted). Please go to: https://univr.esse3.cineca.it/Start.do and log in using your username and password, then click on home – anagrafica and select dati rimborso (reimbursement details). Then click on modifica dati di rimborso (modify reimbursement details) and enter the required information following the instructions.
- Reimbursements (i.e. benefits based on ISEE or merit, as well as incentives, prizes, exemptions, etc.) are normally paid towards the end of July each year.
- In order to pay your student fees (first, second and third instalments) you have to log into your student’s personal area on ESSE3 and print the payment form, on which you will find the relevant payment deadline and methods.
- This means that students can apply for reduced student fees – specifically, on the second and third instalments of their student fees, and the regional tax – if they meet specific requirements according to the following criteria: - financial situation of the applicant’s family unit (determined based on the ISEE for University statement); - type of degree programme; - number of CFU gained; - student status (normal duration, or enrolled beyond the normal duration of the degree programme).
- Yes, students with proven disabilities pursuant to Art. 3(1;3) of Law no. 104/1992, or with a disability rating equal to or greater than 66% are exempt from paying student fees. Students with a disability rating between 50% and 65% can benefit from a partial exemption: they will pay a maximum of €200 per year in tuition fees. Moreover, they will have the opportunity to have their tuition fees further reduced by submitting a specific application based on their ISEE for University statement. Further information can be found on the Student fees webpage.
- Students with disabilities wishing to request financial support towards the cost of their tuition fees must provide the Inclusion and Accessibility Service with the following documents: a copy of the certificate of invalidity released by healthcare authorities or other approved body, stating the disability rating; a copy of a valid identity document, tax ID number and IBAN. The deadlines for submitting the relevant documents are set out in the annex of the Regulation on student fees, available on the Student fees webpage.
- No. If you believe you will graduate by March/April, you will not need to renew your enrolment and pay the first instalment of student fees (unless you’re graduating before the legal duration of your degree programme). Should you have any doubts, please contact the Teaching and Student Services Unit of your area.
- No. If you are unable to graduate by March/April, you will only have to pay the first instalment of student fees for the new academic year, which will be after the payment deadline by then. No late fees will be charged if you renew your enrolment for the new academic year once you have submitted your application and then failed to graduate.
- These benefits are applied automatically, without any request by the student, and are awarded in the form of reductions/reimbursement once the University administration has verified that the student actually meets the relevant requirements.
- Yes. ‘Benefits based on merit’ are available for: 1) first-year students (both Italian and foreign) enrolling at the University of Verona who complete secondary school in the same year with a final school mark of 100/100. 2) students who graduate within the normal duration of their degree programme and then enrol in the immediately following academic year in a Professional master’s programme at the University of Verona, or a Postgraduate specialisation.
- Students who have obtained an Italian high school diploma (or equivalent foreign qualification) can apply for individual modules, provided they are not enrolled in another degree programme at the University of Verona.
- Individual modules can be useful for those who need CFU/ECTS credits in order to satisfy requirements for teaching or other public competitions; students who are applying for a Master’s degree and need to enhance their academic cv in order to meet the relevant entry requirements; students who intend to complete their degree programme in a shorter time. Individual modules may also be useful for vocational training purposes.
- It is not possible to enrol in individual modules that are part of the Single cycle/Combined Bachelor+Master’s degree programmes in Medicine and Surgery, Dentistry and Dental Prosthetics, Health Care professions, Primary teacher education, and Healthcare Professions courses. For individual modules that are part of other degree programmes, please contact the Individual Modules Office at: corsisingoli@ateneo.univr.it . Please note that internships and CLA exams cannot be taken as individual modules. If you need to attend courses at CLA please go to: Cla
- It is possible to earn up to 30 CFU/ECTS per academic year, unless otherwise specified in the teaching regulations of the degree programme, or by specific resolution of the relevant Teaching Committee.
- No, all requests must be first approved by the Teaching Committee .
- You will be enrolled for one year. You can take exams until the end of February in the academic year which follows your year of enrolment. Once you have taken all of your exams you will need to return your badge to the Individual Modules Office, which will provide you with a certificate with the exams you have taken, and the corresponding marks, and CFU/ECTS credits.
- On the Course catalogue you’ll find all individual modules and the relevant exams.
- Please read carefully the individual modules web page (specifically the section “How to apply for individual modules”), where you can find all the information regarding the enrolment procedures.
- Yes. You will be allowed to retake the exam during the session of the academic year in which you registered for that specific individual module.
- In that case, you wont'be able neither to use the online services nor to take the exam.
- No. Unfortunately you can’t register for individual modules if you’re enrolled in a degree programme at the University of Verona.
- Please carefully read, and abide by, the teaching regulations of each module, in which you will find further information and details on attendance requirements, exam sessions, and prerequisites. If in doubt, please contact the lecturer in question.
- No. Before enrolling in a Bachelor’s or Master’s degree programme you must first have completed your pathway as an individual module student or withdrawn from studies, even if you have not already taken all of the exams. In case of an early termination, the relevant tuition fees will not be refunded. However, you will still be able to register for the admission tests for limited entry degree programmes.
- Yes, you can request a partial certificate before the end of the academic year if needed. Once you have taken and passed your exam/s please contact the Individual Modules Office at: corsisingoli@ateneo.univr.it
- Please contact the student administration office of the relevant degree programme for further information on the recognition of prior learning with regard to individual modules. Here are the contact information: https://www.univr.it/en/our-services/-/servizi/student-secretary-s-office-services
- Once the enrolment procedure is complete, you will receive a confirmation email with the instructions for payment.
- Yes, you only can apply for a conditional enrolment if you are getting the degree at University of Verona. In this case, your enrolment will be completed only after graduation. Until the enrolment is completed you are not allowed to take the exam. If you are getting the degree in another University, this rule is not applicable.
- students with proven disabilities pursuant to Art. 3(1; 3) of Law no. 104/1992, or with a disability rating equal to or greater than 66% are exempt from paying student fees. For more informations: https://www.univr.it/it/i-nostri-servizi/inclusione-e-accessibilita-supporto-a-studenti-con-disabilita-e-dsa/agevolazioni-economiche.
- Please contact the Prospective Teachers office.
- Modulo riconoscimento crediti da carriera universitaria pregressa
-
Modulo per il riconoscimento dei crediti da una carriera universitaria pregressa
- Tassa erariale
-
Bollettino di pagamento della tassa erariale di partecipazione all'Esame di Stato - Euro 49,58.
Causale: indicare tassa erariale per l'esame di stato seguito dalla professione, sessione e anno.
Inviare la ricevuta di pagamento secondo le modalità indicate nel Bando.
NB: La tassa erariale verrà inserita manualmente dalla Segreteria dopo la chiusura delle iscrizioni e in ESSE3 "il pallino rosso" nei pagamenti diventerà verde.
- The University offers a wide range of services to help those who need advice on which degree programme is right for them, including a counselling service run by experts through the Student Orientation service. Students wishing to enrol at the University of Verona may contact the Inclusion and Accessibility Service for information or assistance.
- Yes, you can be granted special conditions (compensatory or dispensation measures) if you are: a) a student with disability supported by specific medical documentation from a medical commission, pursuant to Law no. 295/1990 and/or Law no. 104/1992; or b) a student with Specific Learning Disorder (SLD)/learning disabilities, provided you have been diagnosed with such disorders by the National Health Service or by specialists or approved institutes, in accordance with Law no. 170/2010.
- In accordance with current legislation, individual students with disabilities/SLD may be granted personalised and special conditions when taking exams, including the use of specific auxiliary aids, provided this is agreed in advance with the relevant lecturer. To apply for adapted exams – at lease 15 days before the exam – please follow the relevant instructions
- Students with disabilities wishing to request financial support towards the cost of their tuition fees must send to inclusione@ateneo.univr.it the following documents: the relevant request form, duly completed (please see: ‘Modulo di richiesta esoneri/riduzione dei contributi universitari per studenti con disabilità’); a copy of the certificate of invalidity released by healthcare authorities or other approved body, stating the disability rating (pursuant to Law no. 104/92 or 118/71); a copy of a valid identity document. The deadlines for submitting the relevant documents are set out in the annex of the Regulations on student fees, available on the University Scholarships and Grants webpage webpage.
- The Inclusion and Accessibility Service also provides students with help for doing the necessary paperwork while they’re studying at the University. Students in need shall request assistance to the staff of the unit, who will act as a link between them and the relevant university offices, depending on each student’s situation. If you need to go to a university office in person, the service will provide you with assistance.
- No. As a rule, the University strives to provide each person who requires support with the most suitable service, based on the individual’s needs and the relevant regulations in force. We therefore recommend that you get in touch with the Inclusion and Accessibility Service in order to have your needs properly assessed.
- Yes. Students in need have the possibility to ask for assistance provided by individual tutors. Please get in touch with the Inclusion and Accessibility Service.
- Yes. The peer mentoring service is aimed at enabling students with disabilities and/or certified disorders to take part in lectures and study activities. The peer mentoring service, which is carried out by "150 hours" students (i.e. students undertaking a 150-hour traineeship programme at the University), senior students or volunteers of the National Civil Service, provides student-to-student support.
- You are welcome to get in touch with the Inclusion and Accessibility Service. A specific Confidential Counsellor has been appointed by the University to prevent, manage and help solving any reported cases of bullying, sexual harassment, discrimination and work distress that may occur at the University.
- The Erasmus programme is an international mobility programme which allows regularly enrolled students to spend a period of study (2 to 12 months) at a European university. As part of the programme, students will be able to attend courses and the relevant university facilities, as well as doing an internship or working on their dissertation, and have their exams and credits recognised at their university.
- For further information please contact the International Office, Chiostro S. Francesco (cloister), via San Francesco 22, Verona. Opening hours for the public: Monday, Wednesday and Friday from 10 am to 12.45 noon (temporarily closed due to Covid-19 pandemic) Telephone: +39 045/8028596 – +39 045/8028440 - +39 045/8028043 – +39 045/8028530 or via Service Desk: Mobilità internazionale > Erasmus+ Studio
- The Call for applications for Erasmus+ mobility grants is normally published between January and February each year. Applicants must submit their application by the relevant deadline together with the required documentation. The lists of the eligible and successful applicants (graduatorie) are drawn up based on merit and possibly on additional criteria depending on each degree programme, as determined by the relevant Selection Committee.
- Yes. Other opportunities for international student mobility include Worldwide Study (which enables students to receive an international mobility grant to spend a period of study in one of the following countries: Argentina, Australia, Brazil, Canada, Chile, Colombia, South Korea, Japan, Mexico, Russia, the United States of America, and Taiwan), Erasmus+ for Traineeship, for internships at companies all over Europe, and Short Term Mobility for short international mobilities (5-30 days).
- Yes, your exams taken abroad will be recognised by the University of Verona, provided that you follow the procedures in place for each degree programme and complete the relevant forms correctly.
- Many universities provide accommodation options specifically for Erasmus students in student residences or on campus. On the website of the relevant Institution you should find the necessary documentation to submit, by a specific deadline, to apply for accommodation. Such a service may not be available in other Institutions, which means it is up to you to find your own accommodation: if that's the case, it may be worth getting in touch with former Erasmus students to get some tips and advice.
- Breve guida all'iscrizione alle Prove Parziali
-
Breve guida all'iscrizione alle Prove Parziali
- Iscrizione Esami e Compilazione Questionari
-
Breve guida all'iscrizione Esami e alla Compilazione dei Questionari
- Professional master’s programmes are professionally-oriented courses lasting from one to two years, by the end of which students are awarded an academic qualification. In the course of a Professional master’s programme, students earn at least 60 CFU credits (for one-year programmes), or 120 CFU credits (for two-year programmes). There are two types of Professional master’s programmes, each with different entry requirements: first- and second-level Professional master’s programmes. Student wishing to enrol on a 1st-level Professional master’s programme must have a Bachelor’s degree, or an equivalent foreign qualification of at least three years duration. For 2nd-level Professional master’s programmes, a Master’s degree is required for admission.
- Advanced and professional development courses are advanced courses designed based on the needs of professional associations, public bodies, companies and local health authorities. These courses can be aimed both at graduates and people holding a high-school diploma who wish to enhance their knowledge of a particular technical, professional and cultural area. In order to be admitted, applicants must meet the below requirements:
1. Students wishing to apply for advanced courses must have a Bachelor’s degree, or equivalent foreign qualification of at least three years duration.
2. To apply for advanced and professional development courses, you must hold a secondary school diploma or a foreign qualification recognised as suitable according to current legislation.
- Continuing education programmes are flexible courses designed to meet the needs of professional associations, public bodies, companies and local health authorities. These courses are for employed and unemployed people, graduates and diploma holders wishing to enhance their professional skills in specific specialised areas. Admission requirements: in order to be admitted to a Continuing education programme you must have a secondary school diploma or a foreign qualification recognised as suitable according to current legislation. Further details on admission requirements and eligible qualifications are indicated in the relevant course information sheet.
- Once approved by the University’s governing bodies, a course description is published on the University’s website with all the relevant administrative and teaching information. For each course, Programme Directors may send to the Postgraduate Study Office additional information and notices to be published on the programme web page. The University’s Communications Office takes care of the promotional aspects of programmes on the University’s website, as well as on the University’s social media channels and specific websites. Once having agreed upon enrolment deadlines with Programme Directors, the Postgraduate Study Office prepares the Call for applications and the relevant annexes, which include a Programme Fact Sheet for each course. The Call, which is also made available in English, is published on the University’s official registry and website.
- The Call for applications to apply for Postgraduate Study courses is normally published in July. Additional Calls for further courses may be published during the academic year.
Each course/programme has a specific deadline for submitting applications.
- Applicants normally apply online through the ESSE3 platform. The application process includes two steps.
The first step is the applicant’s registration and application to take part in the selection process. After the enrolment deadline, the Postgraduate Study Office will inform each Programme Director whether their course has reached the minimum number of students, and if so, it will send them a list of eligible students. If a selection process is to be carried out, or if the number of applicants exceeds the maximum number of students that can be admitted, the Scientific Committee will draw up a list of the admitted applicants. The Office will then publish the list with all the information necessary to complete the enrolment. For courses that are open (no selection process or evaluation by the Scientific Committee), the Office, once it has ensured that the minimum number of participants has been reached, will publish a list of the admitted applicants, with all the information necessary to complete the enrolment.
The second step is the enrolment and the payment of the instalment.
Please check our website for tutorials on how to register on ESSE3, how to apply for the Call and how to enrol.
- From ‘enrolment deadline’to ‘sending the list of applicants to Programme Directors’: 3 working days.
From ‘receiving the list of the admitted applicants by the Scientific Committee’ to ‘publication of the list of admitted applicants, and open enrolment window’: 3 working days.
From the ‘opening of the enrolment window’ to ‘enrolment deadline’: 5 working days.
From ‘enrolment deadline’ to ‘start of the course’: 5 working days.
For courses in which a high number of applicants is expected, or a high number of applicants with foreign qualifications, the Postgraduate Study Office may choose to postpone deadlines, especially for the activities included in the first two lines above.
- Yes. Enrolment deadlines may be extended by up to one month. If, after the enrolment deadline, the number of applicants is less than the minimum number of enrolled students required, the Programme Director may propose and have approved by the Department a new financial plan that complies with the sustainability requirements of the course. If the number of applicants exceeds the maximum number of students that can be admitted, the Scientific Committee may determine to admit more applicants, provided that the quality requirements of the course are met (i.e. classrooms, student/faculty ratio, internship opportunities). If, after the enrolment deadline, the minimum number of applicants to be admitted has not been reached, additional applicants may be admitted, as long as it is before the start of the course.
- As far as Professional Master’s programmes are concerned, in accordance with the relevant legislation, you can be enrolled:
a) in two Professional Master’s programmes at the same time, even at two different Universities, provided that the programmes in question are different;
b) in a Professional Master’s programme and a Bachelor/Master’s degree at the same time;
c) in a Professional Master’s programme and a Postgraduate Specialisation programme at the same time;
d) in a Professional Master’s programme and a PhD programme;
For points a) and b) above, if attendance requirements are in place for one of the two programmes, enrolment in the second programme is permitted only if the latter does not have any attendance requirements, with the exception of courses for which compulsory attendance is required only for laboratory and internship activities.
For point c), enrolment is permitted subject to assessment by the respective collegiate bodies, which will verify that the conditions for acquiring the knowledge and skills necessary for achieving the training objectives for each programme are met, and that these are compatible with the attendance requirements in place.
For point d), enrolment is permitted subject to assessment by the respective collegiate bodies, which will verify that the conditions for acquiring the knowledge and skills necessary for achieving the training objectives for each programme are met.
- Yes, students who are about to graduate are allowed to enrol in a Professional Master's programme if they have taken all the modules and only need to pass the final examination to earn their degree. They must graduate by the last graduation session of the academic year prior to the one in which lectures start. Please note: when drawing up the list of eligible applicants (‘graduatoria’), priority will be given to applicants who have graduated by the enrolment deadline.
- Yes, you can apply for and enrol in multiple Professional Master’s programmes, subject to any mandatory attendance requirements, if applicable. Please note: you cannot be enrolled in two Professional Master’s programmes of the same type at two different universities/institutes at the same time.
- Yes, you can attend a Professional master’s programme and another postgraduate study course in the same academic year, subject to any mandatory attendance requirements, if applicable.
- Yes, students who are about to graduate – i.e. those who only need to pass the final examination to complete their degree programme – can enrol on an advanced course, provided that they graduate before the beginning of the latter course, which requires mandatory attendance.
Please note: when drawing up the list of eligible applicants (graduatoria), priority will be given to applicants who have graduated by the enrolment deadline.
- Yes, if you enrol on a Professional master’s programme, you may be entitled to receive a benefit in the form of a reduction/reimbursement of your tuition fees for a value of €500. Specifically:
1) Students who graduate in the academic year 2020/2021 within the normal duration of their Bachelor’s degree or Single-cycle/Combined Bachelor+Master’s degree (including at a different university) and who then enrol for the following academic year on a 1st-level Professional master’s programme at the University of Verona are awarded a tuition fee reduction of € 500;
2) Students who graduate in the academic year 2020/2021 within the normal duration of their Master’s degree or Single cycle/Combined Bachelor+Master’s degree (including at a different university) who then enrol for the following academic year on a 2nd-level Professional master’s programme at the University of Verona are awarded a tuition fee reduction of € 500.
How to apply for benefits:
a) if you graduated at the University of Verona before registering for the selection process, these benefits are applied automatically;
b) if you graduated at the University of Verona after registering for the selection process, please write to: segreteria.master@ateneo.univr.it;
c) if you graduated at another university, please write to: segreteria.master@ateneo.univr.it and attach a substitutive declaration ("dichiarazione sostitutiva del certificato di laurea ai sensi del DPR 445/2000”) in which you declare the following:
• the name of the University at which you graduated;
• that you have graduated within the normal duration of your degree programme;
• the academic year in which you enrolled;
• the academic year in which you graduated.
• This declaration must be original and you will need to send it together with a scanned copy of a valid ID document.
If point b) or c) above applies to you, you should send your request at the time of enrolling, or before the second instalment of tuition fees is issued, if due. Benefits are in the form of a reduction of the first or the second instalment (if due), or as a reimbursement if the instalments have already been paid in full.
- Yes. Students with disabilities can apply for reduced fees, as follows:
a) Students with a certified disability according to Art. 3(1) of Law no. 104/1992 or with at least 66% invalidity, are completely exempt from paying course fees for Professional Master’s programmes, advanced and professional development courses. These students will be enrolled as ‘extra students’, i.e. they will not be taken into account when calculating the minimum number of participants to start the course.
b) Students with certified disability of 50-65% are awarded a €250 reduction towards their course fees for Professional Master’s programmes, and a 5% reduction towards their course fees for advanced and professional development courses. Benefits are in the form of a reduction of the first or the second instalment (if due), or as a reimbursement if the instalments have already been paid in full.
- No, you will not be awarded any ECM credits by attending a Professional master’s programme, only CFU credits. Healthcare assistants who attend, either in Italy or abroad, postgraduate training courses (Specialisation programmes, PhD programmes, Professional master’s programmes, advanced courses, and Master’s degree programmes, as set out in Ministerial Decree no. 509 of 3 November 1999) are exempt from having to obtain ECM credits.
- You can pay the enrolment fees of your course by printing out the PagoPA payment form, which will be made available to you online at the time of enrolment. If your company or organisation intends to pay your fees, please get in touch with the Segreteria master: segreteria.master@ateneo.univr.it
- Yes. However, if a private company is paying for your fees, the payment must be made before the payment deadline set out in the relevant Call for applications. If a public body or organisation is paying for your fees, a certificate stating that the payment will be made (‘impegno di spesa’) must be sent to the University by the enrolment deadline. At the request of the company or organisation, a payment receipt can be issued once payment has been received by the University.
- For any teaching and learning activities taking place online, the University’s regulations on e-learning apply. Enrolled students may attend lectures remotely without any restrictions if these activities have been planned to include Distance learning.
- Internships done as part of a Postgraduate course must take place in companies or organisations approved by the University of Verona (Ufficio Stage is the University office that deals with internships for the students of the University).
- Partnerships in the area of postgraduate courses are established by means of an agreement (‘Convenzione’) drawn up by the Postgraduate Study office using a template approved by the University. This must then be signed by the Rector, or the Director of the Department.
- No reimbursement of the tuition fees will be made if you withdraw from your course. Following the withdrawal, the student is not entitled to a refund of the fees and contributions already paid, while the obligations to pay the instalments due before the official withdrawal date shall remain, as well as the financial obligations relating to sanctions or forfeiture of any financial benefits already received.
- To withdraw from studies, log into ESSE3, then click on “carriere” and “domanda di chiusura”. Once the procedure is complete, the system will provide you with a €16 payment form (stamp duty - imposta di bollo) that you will need to pay. Once your payment is made, you will need to send a copy of the form to segreteria.master@ateneo.univr.it. Please note that your withdrawal request will be regarded as correctly submitted only once you have paid the relevant stamp duty.
- Yes, you can withdraw from your course temporarily, in case of:
a) prolonged illness
b) pregnancy
c) maternity/paternity
d) any other case established by current legislation
e) other special cases authorised by the Scientific Committee
The student may be admitted as an extra student to the same course in the following academic year, if applicable.
The Scientific Committee may recognise the activities previously attended by the student, and shall determine the amount of enrolment fees to be paid.
- To request certificates and self-declaration forms, please fo to:
https://www.univr.it/it/certificati-autocertificazioni-e-diploma-supplement
- To collect your academic scroll/certificate, please contact the University’s Certificates Office (Ufficio Diplomi):
https://www.univr.it/it/i-nostri-servizi/certificati-e-richieste-duplicati-/rilascio-pergamene-di-laurea
- PagoPA is the new standard system for making payments to Italian Public Administration bodies via authorised payment points, or PSPs (Prestatori di Servizi di Pagamento - Payment Service Providers). Payments can be made directly through the website or the smartphone app of each body of the Italian Public Administration, or through specific payment points/PSPs such as bank branches, home-banking services, ATMs, SISAL, Lottomatica and Banca 5 points.
- Yes, but you will need to go to your bank in person. Just print out the PagoPA payment notice which includes the barcode/QR code and take it to your bank, which will need it in order to make the payment.
- When paying by credit, debit or prepaid card, it is possible to check which payment methods are available and see the amount of the fees charged by each PSP.
Payment by credit, debit or prepaid card is allowed even if your bank is not an authorised PSP. Please note, however, that your card company must be one of those supported by the system (e.g. Mastercard, VISA, etc.): if so, select a PSP (this must be one of the PagoPA payment points supporting payments with your credit card). The system will display the fee that the PSP will charge you for executing the payment transaction, while for the use of the credit card the contractual conditions that you have agreed with the issuing bank or credit card company shall apply.
Finally, before proceeding with the payment make sure that your credit card is enabled for online payment, and that the limit of your card is compatible with the amount to be paid.
- MAV payment forms can only be used until 31 January 2020. After that date it will only be possible to pay via PagoPA.
When making a payment, please note that it can take up to 24 hours for the confirmation email to be sent to you. If after this time you have still not received your confirmation email, please check:
- that your mailbox is not full;
- that the message is not in your spam folder.
- No. You cannot enter a Certified Email address (PEC) when making a payment via PagoPA, because the system is unable to support and send PEC emails.
- If you decide to interrupt or abandon the payment procedure before you have completed it, you will receive an email notifying you of a failed transaction;
- if the payment is not performed correctly due to a technical problem, the system will display an error message inviting you to try again later.
- If the payment procedure has not been completed due to a technical problem, the system will display an error message inviting you to try again later.
If, on the other hand, the procedure has been completed but the transaction cannot be performed (e.g. due to lack of availability on your credit card):
- a message will appear informing you of the failed transaction;
- you will receive an electronic payment receipt (RT - Ricevuta Telematica) by email, with the statement “PAGAMENTO NON ESEGUITO” (payment declined). This receipt will not be regarded as proof of payment.
If you do not complete the procedure in time, if your internet disconnects, or if you decide to change your payment method after you have already selected one, you will not be able to click on the “Paga online” (Pay Online) and “Avviso di pagamento” (Payment Notice) buttons for about 60 minutes.
- That simply cannot happen with PagoPA. Thanks to the codes included in the PagoPA payment notice, the system displays the actual amount to be paid and automatically starts the payment procedure, without you needing to enter other codes or amounts. To put it short, there’s no room for mistakes!
- No. This is sent automatically to you when the payment request is accepted by the Payment Centre (Nodo dei Pagamenti). At that moment no charge is made. Later, if you complete the procedure, you will receive another email in which you will be notified that the payment has been successful.
- Just go to one of the authorised banks or PSPs (e.g. a tobacco shop in which the Sisal Pay or Lottomatica service is provided). Please always specify that you intend to pay via PagoPA.