FAQs - Frequently Asked Questions
Servizi- Our Services
- FAQs - Frequently Asked Questions
FAQ
- If you’re not yet enrolled please contact the University Scholarships and Grants Office of the University of Verona, Via Vipacco,7. Phone: +39 045 8028711; https://www.univr.it/benefici FOR ENROLLED STUDENTS ONLY: If you’re already enrolled at the University of Verona please use the online ‘Service Desk’, which is the only way to obtain information on scholarships and grants. To use the service go to https://www.univr.it/servicedesk and log in using your GIA username and password.
- You might be eligible to apply for the following benefits:
- university scholarships and grants;
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student fees reduction based on the following: financial situation of the applicant’s family unit (determined based on the ISEE for University statement); type of degree programme; number of CFU gained; student status (normal duration, or enrolled beyond the normal duration of the degree programme); - benefits based on merit.
- The ISEE for University statement – a document that you must submit in order to apply for university benefits – is specifically mentioned in Art. 8 of Prime Ministerial Decree no. 159 of 5/12/13. For the purpose of determining the student’s ISEE for University statement, if the student does not live with their parents, the student is still considered a member of their parents’ family unit – in this case income and assets of all household members will be taken into account - unless both of the following conditions are true: a) the student has been living away from their parents’ home, in accommodation not owned by a family member,for at least two years before applying to enrol for the first time in their degree programme; and b) the student has had an employee or tax-declared income of at least €6,500 per year, declared under a family unit of one person, for at least the past two years.
- To request an ISEE for University statement, students must complete a Substitutive Declaration (DSU) – which contains information about their family unit and each family member’s income and assets – directly at the “online services” section of the INPS website (www.inps.it) or with the help of a Tax Assistance Centre (CAF) or qualified professional. Students will be provided with the ISEE for University statement by the CAF or by the INPS. Students who do NOT reside in Italy and students residing in Italy who are NOT independent and whose family unit resides abroad should request an ISEE Equivalent statement (“Indicatore Parificato Universitario”or “ISEE PARIFICATO”). To obtain the ISEE Equivalent statement, students need to make an appointment at one of the following Tax Assistance Centres (CAF): ACLI, CGIL, CISL, UIL.
- No. However, if you intend to apply for student fees reduction, you will need to submit a Benefits Application Form (DUB) using the ESSE3 online services. (benefits) What if two or more students belong to the same family unit?
- If two (or more) students belong to the same family unit, to obtain a student fees reduction, the ISEE statement must include the following text: “si applica alle PRESTAZIONI AGEVOLATE PER IL DIRITTO ALLO STUDIO UNIVERSITARIO” [“for the purpose of university bursaries”] followed by the students’ respective tax codes (codici fiscali).
- ESU – with headquarters in Verona, via dell’Artigliere, n. 9 - 37129 – is a regional agency that deals with canteen and accommodation services for students. To apply for such services you’ll need to submit a specific application
- University scholarships and grants (‘borsa per il diritto allo studio universitario’) are benefits for students in money and services managed by the University on behalf of the Veneto Region. Students can apply for these benefits by taking part in a selection process whose terms are set out in a specific Call for applications: this is issued in July every year and published on the University’s website: https://www.univr.it/benefici.
- Bachelor’s and Master’s degree students can apply for scholarships from their first year of enrolment (i.e. the first time the student has access to the university system) until the first year ‘fuori corso’, i.e. the first year beyond the normal programme duration. Specifically, pursuant to Prime Ministerial Decree of 9 April 2001, students who have previously withdrawn from studies and then enrolled in another degree programme are considered as being enrolled for the first time. The years they accumulated in their previous enrolment are not counted, as long as they did not receive any scholarship during that time. Any CFU gained during the previous enrolment will not be counted towards merit points for scholarship applications for the student’s current degree programme.
- You are eligible for a scholarship if you meet both merit requirements (i.e. if you have gained a specific number of CFU depending on your year of study) and financial requirements (based on you ISEE for University statement) as set out in the relevant Call for applications. PLEASE READ THE CALL CAREFULLY AND TAKE NOTE OF THE DEADLINES. Applications that are incomplete, received after the deadline or sent in a way not specified above will NOT be accepted
- - Read carefully the Call for applications and CHECK THE DEADLINES: the document is available at the following link: https://univr.it/borsedistudio
- - request an ISEE for University statement (attestazione ISEE per prestazioni agevolate per il Diritto allo Studio Universitario);
- - submit a scholarship application exclusively by completing the Benefits Application Form (DUB) online, available from the student’s personal account in ESSE3 – SEGRETERIA (https://univr.esse3.cineca.it/Start.do).
- - CHECK THAT YOU HAVE CONFIRMED YOUR APPLICATION;
- - check the provisional ranking list: should you spot any mistakes please fill out the relevant form as set out in the Call.
- Those intending to enrol in a limited entry degree programme or a degree programme with an admission exam/test must submit their application exclusively by completing the Benefits Application Form (DUB) online, available from the student’s personal account in ESSE3 – SEGRETERIA (https://univr.esse3.cineca.it/Start.do). Students should use the temporary username and password that they obtain when registering for the University’s online services for the first time. Please note that any scholarships or grants will be awarded only once the successful applicant has fully enrolled in the degree programme. For further information on the methods for submitting the Benefits Application Form (DUB) online please refer to the previous section.
Please read the Call for applications, where the three categories are explained in more detail. In broad terms, the status is determined according to the distance between the student’s place and the place where they attend their university courses, based on the requirements included in the Call. According to the Municipality (Comune) in which the lectures of their degree programme are held (Verona/Bolzano/Ala/Trento/Legnago, etc.), students should check their own student status based on the Municipality in which they reside (this should be the one indicated in the student’s personal account in ESSE3 – SEGRETERIA). Students may be considered as ‘non-local’ if they reside in a place not included in the ‘local’ or ‘commuter’ categories, and only if they pay for their own accommodation. In this case, in addition to submitting their DUB, they will also have to send to benefici@ateneo.univr.it their rental contract (and all related documents), provided that these meet the requirements set out in the Call for Applications.
With regard to non-EU students, to be considered as ‘non-local’ they must meet all the requirements for ‘non-local’ students set out in the Call for applications.
Students participating in international mobility programmes shall keep their original scholarship (non-local, commuter or local scholarship), without being able to change their student status or increase the amount of the original scholarship. Students who attend a study abroad programme organised through the University in the same academic year will be considered ‘non-local’ as long as they live in paid accommodation while abroad for a duration which, together with that in Italy, adds up to at least 10 months. Students will have to submit a copy of the rental contract in either Italian or English.
When considering if the student meets the merit requirements, CFU from exams taken and recorded by the above terms – even if not yet displayed in the online student’s academic record (‘libretto’) – will be counted. CFU from exams taken but recorded after the above terms will not be taken into account. CFU from modules consisting of several parts will not be counted if the last part/exam of the module has been taken after the terms set out in the Call for applications. Only CFU FROM EXAMS TAKEN AND RECORDED BY 10 AUGUST OF THE CURRENT YEAR will be counted, even if not yet displayed in the student’s academic record (‘libretto’).
CFU will NOT be counted in the following cases: if the relevant exam was recorded after 10 August of the current year; if CFU were gained by taking exams from elective modules or additional activities, or by taking modules or activities earlier than expected for the student’s study plan, or if the CFU were gained in a previous degree programme from which the student has withdrawn.
University scholarships and grants are awarded through annual selection processes, in which students can participate by completing the Benefits Application Form (DUB) online. Scholarships will be awarded based on the final ranking list of beneficiaries and funding availability. By the term ‘beneficiaries’ we mean the successful applicants who will be awarded a scholarship (these are normally highlighted in yellow in the online ranking list). Conversely, by the term ‘eligible’ we mean the students who, although meeting the requirements for the scholarship, will be paid only if additional funding will be available: these will not be highlighted in yellow.
Yes. ‘Eligible’ students who are enrolled within the normal duration of their degree programme (‘in corso’), even if they are not beneficiaries of a scholarship due to a lack of funding, are entitled to total exemption from regional tax and 100% tuition fees.
‘Eligible’ students who are one year beyond the normal programme duration (‘fuori corso’), even if they are not beneficiaries of a scholarship due to a lack of funding, are entitled to total exemption from regional tax and 50% tuition fees.
To be able to receive scholarship or grant payments, students must enter the IBAN details of a current bank account for which they are the holder or co-holder, online in ESSE3 – SEGRETERIA (https://univr.esse3.cineca.it/Start.do) by 10 December each year. Students should log in to their account, click on the link “Home - Anagrafica”, select the section “Reimbursement details” > “Change reimbursement details” then follow the instructions to enter the required information.
Please note that if the IBAN details of the student’s Banca Popolare di Verona CARD are used, the card needs to have already been activated at one of the branches of the Banca Popolare di Verona. Failure to provide the aforementioned IBAN details or to activate the card means that scholarship payments cannot be administered to that student.
Moreover, students who fail to enter their IBAN details in time will receive their first instalment by the subsequent payment date, as set out in the Call. Beneficiaries who enter their IBAN details in their student’s personal account in time will receive the first payment by 31 December. Eligible students will receive the first instalment subject to University’s funding availability.
Yes, non-EU students can also apply for University scholarships and grants. With regard to funding, a maximum of 5% of the total funds will be allocated to non-EU students enrolled for the first time in a Bachelor’s, Master’s or Single cycle/Combined Bachelor+Master’s degree programme, based on the regional regulations currently in force. For further information please contact the University Scholarships and Grants Office.
(scholarships) Can postgraduate students apply for University scholarships/grants?
Yes if they are PhD students. PhD students can apply for scholarships or grants based on the financial requirements only, provided they are regularly enrolled in the PhD programme for the academic year for which they apply for the benefit.
Yes if they are PhD students. PhD students can apply for scholarships or grants based on the financial requirements only, provided they are regularly enrolled in the PhD programme for the academic year for which they apply for the benefit.
For ‘Beneficiaries’ the canteen service will be available starting from January, while ‘eligible’ students will be able to benefit from the service once they have received the first instalment of the scholarship. The duration of the service is one year from when it is made available for the first time. Please remember to activate the Banca Popolare di Verona CARD on www.esu.vr.it
University scholarships are not subject to taxation, and therefore are not to be included in your tax returns (modello 730/Unico). However, regional scholarships must be declared when determining your ISEE. For this purpose you should download the Certificazione Unica (CU), a document which demonstrates that a scholarship/grant was paid to you by the University of Verona in a given calendar year. To do so, go to: https://www.univr.u-gov.it/ (click on: UGOV > Risorse Umane/Consultazione documenti (Human Resources/Documents) > Documenti personali (Personal documents), then enter your GIA personal username and password to log in). The system automatically displays the current year: if you wish to change it just click on the year and select FILTRA (Filter your search). Should you encounter any problems in downloading the CU please write to: ufficio.stipendi@ateneo.univr.it
Yes, although there are no specific scholarships for people with disabilities (i.e. you will need to submit a scholarship application under the general Call for applications). Students with a disability rating equal to or greater than 66% shall benefit from the following advantages: they shall receive extended scholarships; first-year students enrolled for the first time in a Bachelor’s/Master’s degree or Single cycle/Combined Bachelor+Master’s degree programme will receive the second instalment of their scholarship, regardless of whether or not they have gained a minimum number of CFU credits by 10 August of the year which follows their enrolment; the adoption of special merit requirements for the award of a scholarship, depending on each student’s disability rating (for students enrolled in any year except their first year); the awarding of bonus points that may enable the applicant to achieve the requirements for the award of a scholarship, depending on his/her disability rating. Further information is available online on the Scholarships and Grants webpage.
For information on how to apply for a scholarship please contact the Inclusion and Accessibility Unit.
Yes. The University normally performs checks and verifications on the truthfulness of students’ self-declarations when they apply for scholarships/grants. Through a memorandum of understanding, the University also sends students’ self-declarations of financial position to be further investigated by the Provincial Command of the Italian Finance Police (Guardia di Finanza) in Verona. These procedures are carried out in accordance with the Regulations for implementing checks on applications for university bursaries.
Following appropriate administrative and financial checks, if a declaration that was submitted is found to contain untruthful information, any benefits awarded will be revoked and sanctions will be applied. National laws on this matter are applicable, especially Art.s 75 and 76 of Presidential Decree no. 445/2000 and Legislative Decree no. 68/2012, which states: “Whoever [...] submits false statements [...] is subject to administrative penalties consisting of the payment of three times the amount made, or the value of services accessed incorrectly, and loses the right to receive other funds for duration of their course of studies, subject in all cases to the application of the penalties provided for in Art. 38(3) of Decree Law no. 78 of 31/05/2010, converted with amendments by Law n.122 of 30/07/2010, as well as the criminal laws for the acts that constituted the offence.”
The ‘Benefits Application Form’ or DUB (‘Domanda Unica Benefici’ in Italian) is a declaration form which students complete and sign in order to apply for student benefits. Students must complete the DUB online by logging into their personal account in ESSE3 – SEGRETERIA (https://univr.esse3.cineca.it/Start.do). Only one DUB should be completed, also when applying for several benefits (scholarships, student fees reduction, part-time student collaborations). Once the DUB has been confirmed by the student, he/she cannot change it anymore: students are therefore advised to be careful when completing the form, and follow the instructions set out in the Call for applications.
In order to apply for the benefits for students provided by the University of Verona, students must submit their ‘Benefits Application Form’ or DUB by the terms set out in the Calls for applications, which are normally published in July each year on the University’s website at: www.univr.it/benefici
Further information - such as deadlines for university instalments of fees and contributions (if due), deadlines and methods for receiving payments and reimbursement of scholarships - are available in the relevant regulations, Calls for applications or public notices, posters, notices on information boards, or the Intranet. You can also access further information through the official ‘UNIVR’ app, which can be downloaded from Google Play, Apple Store and Windows Store. Thanks to this app, you’ll have all University’s services at your fingertips, 24/7.
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Through ‘part-time student collaborations’, enrolled students have the opportunity to work at the University for a short period and collaborate within its structures and offices. Interested students can apply starting from their second year if enrolled in a Bachelor’s or Master’s degree programme, or a Single cycle/Combined Bachelor+Master’s degree programme. After taking part in a selection process, successful applicants will be placed in a specific ranking list, and assigned to a Structure of the University. The collaboration – which is paid – has a maximum duration of 150 hours during the calendar year and does not constitute any type of employment relationship with the University.
It is possible to apply for a ‘part-time student collaboration’ by taking part in an open competition launched in July each year: applicants must complete the ‘Benefits Application Form’ or DUB online available on the ESSE3 system. Students can apply if they are in their second year onwards (for Bachelor’s and Single cycle/Combined Bachelor+Master’s degree programmes), or starting from the first year if Master’s degree students. Selection is made based on the merit requirements set out in the specific Call for applications, which is available on the University’s website: www.univr.it/benefici.
If for any reason you are unable to complete the total number of hours required, you will need to fill in a specific form available at the Structure where you work. In case of partial cancellation, you will be paid for the hours actually worked. This will not prevent you from applying for a ‘part-time student collaboration’ in the future.
In order to enable the payment procedure, you must enter in ESSE3 the details of a bank account for which you are holder or co-holder (no bank accounts of third parties will be accepted). Please go to: https://univr.esse3.cineca.it/Start.do and log in using your username and password, then click on home – anagrafica and select dati rimborso (reimbursement details). Then click on modifica dati di rimborso (modify reimbursement details) and enter the required information following the instructions.
The payment you receive for taking part in a ‘part-time student collaboration’ is not subject to taxation – and shall not be counted as income when completing the ‘Modello 730/Unico’ – as long as it does not exceed the annual limit of €3,500 (Art. 11 of Legislative Decree no. 68/2012). However, any payment received in this regard must be declared when determining your ISEE statement. For this purpose you should download the Certificazione Unica (CU), a document which demonstrates that a payment was made to you by the University of Verona in a given calendar year. To do so, go to: https://www.univr.u-gov.it/ (click on: UGOV > Risorse Umane/Consultazione documenti (Human Resources/Documents) > Documenti personali (Personal documents), then enter your GIA personal username and password to log in). The system automatically displays the current year: if you wish to change it just click on the year and select FILTRA (Filter your search). Should you encounter any problems in downloading the CU please write to: ufficio.stipendi@ateneo.univr.it
- If the online payment section of your student’s personal area on ESSE3 shows a negative amount, it means that you are entitled to a reimbursement. Please note: the “date of payment” is not the date when the payment will be made, but the date when the reimbursement procedure will start. If you have entered in the ESSE3 system your personal details (see next FAQ below), you will receive the payment in about two months’ time.
- In order to be reimbursed (in case of student fees reductions or incentives and exemptions for students), students must enter in the ESSE3 system the details of a bank account for which they are holders or co-holders (no bank accounts of third parties will be accepted). Please go to: https://univr.esse3.cineca.it/Start.do and log in using your username and password, then click on home – anagrafica and select dati rimborso (reimbursement details). Then click on modifica dati di rimborso (modify reimbursement details) and enter the required information following the instructions.
- Reimbursements (i.e. benefits based on ISEE or merit, as well as incentives, prizes, exemptions, etc.) are normally paid towards the end of July each year.
- In order to pay your student fees (first, second and third instalments) you have to log into your student’s personal area on ESSE3 and print the payment form, on which you will find the relevant payment terms and methods.
- This means that students can apply for reduced student fees – specifically, on the second and third instalments of their student fees, and the regional tax – if they meet specific requirements according to the following criteria: - financial situation of the applicant’s family unit (determined based on the ISEE for University statement); - type of degree programme; - number of CFU gained; - student status (normal duration, or enrolled beyond the normal duration of the degree programme).
- Yes, students with proven disabilities pursuant to Art. 3(1;3) of Law no. 104/1992, or with a disability rating equal to or greater than 66% are exempt from paying student fees. Students with a disability rating between 50% and 65% can benefit from a partial exemption: they will pay a maximum of €200 per year in tuition fees. Moreover, they will have the opportunity to have their tuition fees further reduced by submitting a specific application based on their ISEE for University statement. Further information can be found on the Student fees webpage.
- Students with disabilities wishing to request financial support towards the cost of their tuition fees must provide the Inclusion and Accessibility Service with the following documents: a copy of the certificate of invalidity released by healthcare authorities or other approved body, stating the disability rating; a copy of a valid identity document, tax ID number and IBAN. The deadlines for submitting the relevant documents are set out in the annex of the Regulation on student fees, available on the Student fees webpage.
- No. If you believe you will graduate by March/April, you will not need to renew your enrolment and pay the first instalment of student fees (unless you’re graduating before the legal duration of your degree programme). Should you have any doubts, please contact the Teaching and Student Services Unit of your area.
- No. If you are unable to graduate by March/April, you will only have to pay the first instalment of student fees for the new academic year, which will be after the payment deadline by then. No late fees will be charged if you renew your enrolment for the new academic year once you have submitted your application and then failed to graduate.
- These benefits are applied automatically, without any request by the student, and are awarded in the form of reductions/reimbursement once the University administration has verified that the student actually meets the relevant requirements.
- Yes. ‘Benefits based on merit’ are available for: 1) first-year students (both Italian and foreign) enrolling at the University of Verona who complete secondary school in the same year with a final school mark of 100/100. 2) students who graduate within the normal duration of their degree programme and then enrol in the immediately following academic year in a Professional master’s programme at the University of Verona, or a Postgraduate specialisation.
- Students who have obtained an Italian high school diploma (or equivalent foreign qualification) can apply for individual modules, provided they are not enrolled in another degree programme at the University of Verona.
- Individual modules can be useful for those who need CFU/ECTS credits in order to satisfy requirements for teaching or other public competitions; students who are applying for a Master’s degree and need to enhance their academic cv in order to meet the relevant entry requirements; students who intend to complete their degree programme in a shorter time. Individual modules may also be useful for vocational training purposes.
- It is not possible to enrol in individual modules that are part of the Single cycle/Combined Bachelor+Master’s degree programmes in Medicine and Surgery, Dentistry and Dental Prosthetics, Health Care professions, Primary teacher education, and Healthcare Professions courses. For individual modules that are part of other degree programmes, please contact the Individual Modules Office at: corsisingoli@ateneo.univr.it . Please note that internships and CLA exams cannot be taken as individual modules. If you need to attend courses at CLA please go to: Cla
- If any of the individual modules you’re applying for is due to be taught in the first semester, you must submit your application form by the first week of September. If you’re only applying for individual modules to be taught in the second semester, you must submit your application form from December until at least 20 days before the beginning of the second semester. Dates may vary depending on each degree programme: please check the relevant academic calendar to know the exact starting date of each of your individual modules.
- It is possible to earn up to 30 CFU/ECTS per academic year, unless otherwise specified in the teaching regulations of the degree programme, or by specific resolution of the relevant Teaching Committee.
- No, all requests must be first approved by the Teaching Committee .
- On the Course catalogue you’ll find all individual modules and the relevant exams.
- You will be enrolled for one year. You can take exams until the end of February in the academic year which follows your year of enrolment. Once you have taken all of your exams you will need to return your badge to the Individual Modules Office, which will provide you with a certificate with the exams you have taken, and the corresponding marks, and CFU/ECTS credits.
- Yes. You will be allowed to retake the exam during the session of the academic year in which you registered for that specific individual module.
- Please read carefully the individual modules web page (specifically the section “How to apply for individual modules”), where you can find all the information regarding the enrolment procedures.
- In that case, you wont'be able neither to use the online services nor to take the exam.
- No. Unfortunately you can’t register for individual modules if you’re enrolled in a degree programme at the University of Verona.
- No. Before enrolling in a Bachelor’s or Master’s degree programme you must first have completed your pathway as an individual module student or withdrawn from studies, even if you have not already taken all of the exams. In case of an early termination, the relevant tuition fees will not be refunded. However, you will still be able to register for the admission tests for limited entry degree programmes.
- Please carefully read, and abide by, the teaching regulations of each module, in which you will find further information and details on attendance requirements, exam sessions, and prerequisites. If in doubt, please contact the lecturer in question.
- Yes, you can request a partial certificate before the end of the academic year if needed. Once you have taken and passed your exam/s please contact the Individual Modules Office at: corsisingoli@ateneo.univr.it
- Please contact the Teaching and Student unit of the relevant degree programme for further information on the recognition of prior learning with regard to individual modules.
- Once the enrolment procedure is complete, you will receive a confirmation email with the instructions for payment.
- No, the University will not provide any financial benefits for those who enrol in individual modules.
- Yes, you only can apply for a conditional enrolment if you are getting the degree at University of Verona. In this case, your enrolment will be completed only after graduation. Until the enrolment is completed you are not allowed to take the exam. If you are getting the degree in another University, this rule is not applicable.
- Please contact the Prospective Teachers office.
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Bollettino di pagamento della tassa erariale di partecipazione all'Esame di Stato - Euro 49,58.
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- The University offers a wide range of services to help those who need advice on which degree programme is right for them, including a counselling service run by experts through the Student Orientation service. Students wishing to enrol at the University of Verona may contact the Inclusion and Accessibility Service for information or assistance.
- Yes, you can be granted special conditions (compensatory or dispensation measures) if you are: a) a student with disability supported by specific medical documentation from a medical commission, pursuant to Law no. 295/1990 and/or Law no. 104/1992; or b) a student with Specific Learning Disorder (SLD)/learning disabilities, provided you have been diagnosed with such disorders by the National Health Service or by specialists or approved institutes, in accordance with Law no. 170/2010.
- Yes, students with proven disabilities pursuant to Art. 3(1;3) of Law no. 104/1992, or with a disability rating equal to or greater than 66% are exempt from paying tuition fees. Students with a disability rating between 50% and 65% can benefit from a partial exemption: they will pay a maximum of €200 per year in tuition fees. Moreover, they will have the opportunity to have their tuition fees further reduced by submitting a specific application based on their ISEE for University statement. Further information can be found on the Student fees page.
- Students wishing to apply to request financial support towards the cost of their tuition fees must provide the Inclusion and Accessibility Service with the following documents: a copy of the certificate of invalidity released by healthcare authorities or other approved body, stating the disability rating; a copy of a valid identity document, tax ID number and IBAN. The deadlines for submitting the relevant documents are set out in the annex of the Regulation on student fees, available on the Student fees webpage.
- For information on how to apply for a scholarship please contact the Inclusion and Accessibility Unit.
- Yes, although there are no specific scholarships for people with disabilities (i.e. you will need to submit a scholarship application under the general Call for applications). Students with a disability rating equal to or greater than 66% shall benefit from the following advantages: they shall receive extended scholarships; first-year students enrolled for the first time in a Bachelor’s/Master’s degree or Single cycle/Combined Bachelor+Master’s degree programme will receive the second instalment of their scholarship, regardless of whether or not they have gained a minimum number of CFU credits by 10 August of the year which follows their enrolment; the adoption of special merit requirements for the award of a scholarship, depending on each student’s disability rating (for students enrolled in any year except their first year); the awarding of bonus points that may enable the applicant to achieve the requirements for the award of a scholarship, depending on his/her disability rating. Further information is available online on the University Scholarships and Grants Office webpage.
- Not necessarily. The Inclusion and Accessibility Service deals with all administrative issues relating to disability or special educational needs. Students with disabilities or SLD/learning disabilities can also contact the Service to request help with their paperwork relating to university scholarships and grants, or for any other matters concerning their academic experience at the University of Verona. Those who need assistance in this regard can therefore ask the Inclusion and Accessibility Service to act as a link between them and the offices of the University. Details can be found in the – Guide to Services (see 2.4 on pag. 9). In case of severe physical disabilities, you may request assistance if you have to go to a university office in person (Carta dei servizi – Guide to Services, see 2.2 on pag. 7).
- No. As a rule, the University strives to provide each person who requires support with the most suitable service, based on the individual’s needs and the relevant regulations in force. We therefore recommend that you schedule an appointment at the Inclusion and Accessibility Service in order to have your needs properly assessed.
- Yes. Students in need have the possibility to ask for assistance provided by individual tutors. Please get in touch with the Inclusion and Accessibility Service. Support is also offered to students with severe physical disabilities who require assistance in using the toilet, or having lunch in the canteen. Adapted toilets with powered hoist and sling are also available.
- Yes. The peer mentoring service is aimed at enabling students with disabilities and/or certified disorders to take part in lectures and study activities. The peer mentoring service, which is carried out by "150 hours" students (i.e. students undertaking a 150-hour traineeship programme at the University), senior students or volunteers of the National Civil Service, provides student-to-student support, and must be requested at least 15 days before the date on which you intend to use it.
- Any recording must normally be authorised by the relevant lecturer. In the event that a student holds a SLD certificate, or a certificate which attests a disability or illness that makes it necessary to record the lecture, as for any other request for compensatory measures, it is advisable to contact the Inclusion and Accessibility Service.
- It is not advisable to negotiate assessment methods and special conditions directly with your professor. Instead, we recommend that you contact the Inclusion and Accessibility Service to be granted special conditions, if applicable.
- No. In collaboration with the Internships and Work Placement office of the University, the Inclusion and Accessibility Service supports students in finding suitable organisations in which to do an internship, as set out in their study plan. Students wishing to do their internship at the Inclusion and Accessibility unit will be welcome to do so.
- Yes. Students can contact the Inclusion and Accessibility Service to ask for support if they intend to apply for international mobility programmes, or to have their foreign qualifications assessed for admission to degree programmes. This service is provided in collaboration with the International Office. Additional opportunities are also available for students with Specific Learning Disorder/learning disabilities for physical, mental or health-related conditions.
- Where the problem lies in study-related issues, or issues relating to support and auxiliary aids, the Inclusion and Accessibility Service is ready to help you. If you think that the problem may have a psychological origin, you can ask for assistance to the ESU psychological aids and counselling, which is a free service aimed at supporting individuals who are facing various issues, through meetings with expert psychologists. If you need support to reflect on your study choices and eventually reorient to a new university experience, you can also contact the Student Orientation counselling service for enrolled students.
- You are welcome to get in touch with the Inclusion and Accessibility Service. A specific Confidential Counsellor has been appointed by the University to prevent, manage and help solving any reported cases of bullying, sexual harassment, discrimination and work distress that may occur at the University.
- The Erasmus programme is an international mobility programme which allows regularly enrolled students to spend a period of study (3 to 12 months) at a European university. As part of the programme, students will be able to attend courses and the relevant university facilities, as well as doing an internship or working on their dissertation, and have their exams and credits recognised at their university.
- For further information please contact the International Office, Chiostro S. Francesco (cloister), via San Francesco 22, Verona. Opening hours for the public: Monday, Wednesday and Friday from 10 am to 12.45 noon Telephone: +39 045/8028596 – +39 045/8028043 – +39 045/8028530 or via Service Desk: Mobilità internazionale > Erasmus+ Studio
- The Call for applications for Erasmus+ mobility grants is normally published between January and February each year. Applicants must submit their application by the relevant deadline together with the required documentation. The lists of the eligible and successful applicants (graduatorie) are drawn up based on merit and possibly on additional criteria depending on each degree programme, as determined by the relevant Selection Committee.
- Yes. Other opportunities for international student mobility include Worldwide Study (which enables students to receive an international mobility grant to spend a period of study in one of the following countries: Argentina, Australia, Brazil, Canada, Chile, Colombia, South Korea, Japan, Mexico, Russia, the United States of America, and Taiwan), Erasmus+ for Traineeship, for internships at companies all over Europe, and Short Term Mobility for short international mobilities (5-30 days).
- Yes, your exams taken abroad will be recognised by the University of Verona, provided that you follow the procedures in place for each degree programme and complete the relevant forms correctly.
- Many universities provide accommodation options specifically for Erasmus students in student residences or on campus. On the website of the relevant Institution you should find the necessary documentation to submit, by a specific deadline, to apply for accommodation. Such a service may not be available in other Institutions, which means it is up to you to find your own accommodation: if that's the case, it may be worth getting in touch with former Erasmus students to get some tips and advice.
- Breve guida all'iscrizione alle Prove Parziali
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Breve guida all'iscrizione alle Prove Parziali
- Iscrizione Esami e Compilazione Questionari
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Breve guida all'iscrizione Esami e alla Compilazione dei Questionari
- Professional master’s programmes are professionally-oriented courses lasting from one to two years, by the end of which students are awarded an academic qualification. In the course of a Professional master’s programme, students earn at least 60 CFU credits (for one-year programmes), or 120 CFU credits (for two-year programmes). There are two types of Professional master’s programmes, each with different entry requirements: first- and second-level Professional master’s programmes. Student wishing to enrol on a 1st-level Professional master’s programme must have a Bachelor’s degree, or an equivalent foreign qualification of at least three years duration. For 2nd-level Professional master’s programmes, a Master’s degree is required for admission.
- Advanced courses are training courses for graduate students: their duration may vary (some courses run for less than a year). Students wishing to apply for advanced courses must have a Bachelor’s degree, or equivalent foreign qualification of at least three years duration.
- The Call for applications, which includes the courses offered by the University, is normally published in July.
Each course/programme has a specific deadline for submitting applications.
- You can enrol online by logging into the Esse3 system. The enrolment procedure includes two stages: a first stage (registration for the selection procedure) and a second stage (publication of the list of the selected candidates, enrolment, and payment of the first instalment). On the University’s website, specific guidelines for these two stages are available.
- No, you cannot be enrolled on other courses during your Professional master’s programme, regardless of whether these are held at the University of Verona or at other universities, in Italy or abroad.
- Yes, you can submit more than one application. However, at the moment of enrolment, you will need to choose only one programme.
- Yes, students who are about to graduate – i.e. those who only need to pass the final examination to complete their degree programme – can enrol on a Professional master’s programme, as long as they graduate before the beginning of the teaching activities of the latter course. If the soon-to-graduate student fails to graduate in time, the enrolment procedure will be cancelled, and any tuition fees already paid will not be refunded.
- Yes, suspension of studies is permitted in the event of prolonged illness, pregnancy or maternity/paternity leave. In such cases, the enrolled student may be admitted to the next academic year as an extra student, if applicable.
- No reimbursement of the tuition fees will be made if you withdraw from your course, whether it be before or after the start of the training activities.
- Yes, if you enrol on a Professional master’s programme, you may be entitled to receive a benefit in the form of a reduction/reimbursement of your tuition fees for a value of €500 if you graduated in time in your academic year prior to the year of enrolment. No benefits are provided for those who enrol on advanced courses.
How to apply for benefits:
- if you graduated at the University of Verona before registering for the selection process, these benefits are applied automatically:
- if you graduated at the University of Verona after registering for the selection process, please write to: master@ateneo.univr.it;
- if you graduated at another university, please write to: master@ateneo.univr.it and attach a substitutive declaration ("dichiarazione sostitutiva del certificato di laurea ai sensi del DPR 445/2000”) in which you declare the following:
- the name of the University at which you graduated;
- that you have graduated within the normal duration of your degree programme;
- the academic year in which you enrolled;
- the academic year in which you graduated.
This declaration must be original and you will need to send it together with a scanned copy of a valid ID document.
- No, you will not be awarded any ECM credits by attending a Professional master’s programme, only CFU credits. Healthcare assistants who attend, either in Italy or abroad, postgraduate training courses (Specialisation programmes, PhD programmes, Professional master’s programmes, advanced courses, and Master’s degree programmes, as set out in Ministerial Decree no. 509 of 3 November 1999) are exempt from having to obtain ECM credits.
- Professional development courses are training courses for those who already work, and are specifically designed to enhance the participants’ professional skills and knowledge. These courses are open to anyone with a high-school diploma.
- Yes, you may do so, as long as you are able to keep up with the attendance requirements of each course.
- You may contact the administrative office in charge of Professional Master’s programmes, advanced and professional development courses, which is based in: Chiostro di San Francesco (cloister), Via San Francesco 22 – 37129 Verona. The front office is open on Tuesdays, Wednesdays and Thursdays, from 10am to 1pm.
- You can pay the enrolment fees of your course by printing out the PagoPA payment form, which will be made available to you online at the time of enrolment. If your company or organisation intends to pay your fees, they will need to pay via bank transfer; please get in touch with the Segreteria master: segreteria.master@ateneo.univr.it
- Information on fees can be found on the University’s website, in the information section of each course page. Once in the ‘Post Laurea’ section, go to the list of available courses and select the course/programme of your interest, then the relevant fee details will be displayed.
- PagoPA is the new standard system for making payments to Italian Public Administration bodies via authorised payment points, or PSPs (Prestatori di Servizi di Pagamento - Payment Service Providers). Payments can be made directly through the website or the smartphone app of each body of the Italian Public Administration, or through specific payment points/PSPs such as bank branches, home-banking services, ATMs, SISAL, Lottomatica and Banca 5 points.
- Yes, but you will need to go to your bank in person. Just print out the PagoPA payment notice which includes the barcode/QR code and take it to your bank, which will need it in order to make the payment.
- When paying by credit, debit or prepaid card, it is possible to check which payment methods are available and see the amount of the fees charged by each PSP.
Payment by credit, debit or prepaid card is allowed even if your bank is not an authorised PSP. Please note, however, that your card company must be one of those supported by the system (e.g. Mastercard, VISA, etc.): if so, select a PSP (this must be one of the PagoPA payment points supporting payments with your credit card). The system will display the fee that the PSP will charge you for executing the payment transaction, while for the use of the credit card the contractual conditions that you have agreed with the issuing bank or credit card company shall apply.
Finally, before proceeding with the payment make sure that your credit card is enabled for online payment, and that the limit of your card is compatible with the amount to be paid.
- MAV payment forms can only be used until 31 January 2020. After that date it will only be possible to pay via PagoPA.
When making a payment, please note that it can take up to 24 hours for the confirmation email to be sent to you. If after this time you have still not received your confirmation email, please check:
- that your mailbox is not full;
- that the message is not in your spam folder.
- No. You cannot enter a Certified Email address (PEC) when making a payment via PagoPA, because the system is unable to support and send PEC emails.
- If you decide to interrupt or abandon the payment procedure before you have completed it, you will receive an email notifying you of a failed transaction;
- if the payment is not performed correctly due to a technical problem, the system will display an error message inviting you to try again later.
- If the payment procedure has not been completed due to a technical problem, the system will display an error message inviting you to try again later.
If, on the other hand, the procedure has been completed but the transaction cannot be performed (e.g. due to lack of availability on your credit card):
- a message will appear informing you of the failed transaction;
- you will receive an electronic payment receipt (RT - Ricevuta Telematica) by email, with the statement “PAGAMENTO NON ESEGUITO” (payment declined). This receipt will not be regarded as proof of payment.
If you do not complete the procedure in time, if your internet disconnects, or if you decide to change your payment method after you have already selected one, you will not be able to click on the “Paga online” (Pay Online) and “Avviso di pagamento” (Payment Notice) buttons for about 60 minutes.
- That simply cannot happen with PagoPA. Thanks to the codes included in the PagoPA payment notice, the system displays the actual amount to be paid and automatically starts the payment procedure, without you needing to enter other codes or amounts. To put it short, there’s no room for mistakes!
- No. This is sent automatically to you when the payment request is accepted by the Payment Centre (Nodo dei Pagamenti). At that moment no charge is made. Later, if you complete the procedure, you will receive another email in which you will be notified that the payment has been successful.
- Just go to one of the authorised banks or PSPs (e.g. a tobacco shop in which the Sisal Pay or Lottomatica service is provided). Please always specify that you intend to pay via PagoPA.