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Area Support

The contents of this page are the responsibility of the structure: Area Support
For any explanations, contact: Valerio Paiusco

Operational units Map
Available documents
Person in charge
Valerio Paiusco

Head quarters
Via S. Francesco 22 Verona 

Telephone
045/8028900 

Fax
045-8028471 

E-mail
supporto.utenti@ateneo.univr.it

Timetable
08.30 - 17.00 dal lunedì al giovedì e dalle 8.30 alle 14.00 il venerdì 

Activity

The Support Area is principally concerned with the management and solution of hardware and software problems for users in the Central Administration. It also manages the procedures for IT-related purchases for the University IT Services Directorate and for the Central Administration.

Personnel in the Area


Marina Boaretto
Administrative duties:  Webmaster, test e supporto applicativo DBERW, analisi nuove procedure, formazione DBERW, admin CSA
E-mail:  marina|boaretto*univr|it <== Replace | with . and * with @ to have the right email address.
Telephone:  045 802 8573
Fax:  045 8028471

Andrea Bonani
Administrative duties:  Help desk, gestione acquisti, inventario, magazzino, sedi remote e terminali self service
E-mail:  andrea|bonani*univr|it <== Replace | with . and * with @ to have the right email address.
Telephone:  045/8028512

Andrea Masiero
Administrative duties:  help desk, gestione sedi remote e terminali self service
E-mail:  andrea|masiero*univr|it <== Replace | with . and * with @ to have the right email address.
Telephone:  045 802 8512


Operational units

Operational Unit for Technical Support of Medical Faculties and Departments
This Operational Unit finds solutions to hardware and software problems for the Faculties and Departments of Medicine and Sports Science at the University of Verona. The request for technical assistance on the part of the University can be forwarded to this address: https://helpdesk.univr.it:8443 by using one’s own GIA credentials (University Identity Code). In order to receive online student ser...
Operational Unit for Technical Support of the Faculties and Departments of Economics and Jurisprudence
This Operational Unit finds solutions to hardware and software problems for the Faculties and Departments of Economics and Law at the University of Verona. The request for technical assistance on the part of the University can be forwarded to this address: https://helpdesk.univr.it:8443 by using one’s own GIA credentials (University Identity Code). In order to receive online student services supp...
Operational Unit for the Technical Support of Science Faculties and Departments
This Operational Unit finds solutions to hardware and software problems for the Faculties and Departments of Science at the University of Verona. The request for technical assistance on the part of the University can be forwarded to this address: https://helpdesk.univr.it:8443 by using one’s own GIA credentials (University Identity Code). In order to receive online student services support contac...
Workgroup for Technical Support of the Humanities Faculties and Departments
This workgroup finds solutions to hardware and software problems for the humanities faculties at the University of Verona. The request for technical assistance on the part of the University can be forwarded to this address: https://helpdesk.univr.it:8443 by using one’s own GIA credentials (University Identity Code). In order to receive online student services support contact the appropriate grou...

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Services Managed by Area Support

Teaching staff:
Technical administrative staff:
Organization
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