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Area Support

Person in charge
Valerio Paiusco
Site
Via S. Francesco 22 Verona 
Telephone
045/8028900 
Fax
045-8028471 
supporto.utenti@ateneo.univr.it
 
Timetable

08.30 - 17.00 dal lunedì al giovedì e dalle 8.30 alle 14.00 il venerdì

 


Activity

The Support Area is principally concerned with the management and solution of hardware and software problems for users in the Central Administration. It also manages the procedures for IT-related purchases for the University IT Services Directorate and for the Central Administration.

Personnel in the Area

Barbara Barnaba
Administrative duties:  Gestione dell'informatica dell'amministrazione centrale
E-mail:  barbara|barnaba*univr|it <== Replace | with . and * with @ to have the right email address.
Telephone:  045/8028520


Marina Boaretto
Administrative duties:  Webmaster, test e supporto applicativo DBERW, analisi nuove procedure, formazione DBERW, admin CSA
E-mail:  marina|boaretto*univr|it <== Replace | with . and * with @ to have the right email address.
Telephone:  045 802 8573
Fax:  045 8028471


Andrea Bonani
Administrative duties:  Help desk, inventario, magazzino, sedi remote e terminali self service
E-mail:  andrea|bonani*univr|it <== Replace | with . and * with @ to have the right email address.
Telephone:  045/8028512


Andrea Masiero
Administrative duties:  help desk, gestione sedi remote e terminali self service
E-mail:  andrea|masiero*univr|it <== Replace | with . and * with @ to have the right email address.
Telephone:  045 802 8504


Davide Salvi
Administrative duties:  Gestione dell'informatica dell'amministrazione centrale
E-mail:  davide|salvi*univr|it <== Replace | with . and * with @ to have the right email address.
Telephone:  0458028900


Paolo Tacchella
Administrative duties:  Gestione dell'informatica dell'amministrazione centrale
E-mail:  paolo|tacchella*univr|it <== Replace | with . and * with @ to have the right email address.
Telephone:  +39 045 802 8520 - 8900



Team

Operational Unit for Technical Support of Medical Faculties and Departments
This Operational Unit finds solutions to hardware and software problems for the Faculties and Departments of Medicine and Sports Science at the University of Verona. The request for technical assistance on the part of the University can be forwarded to this address: https://helpdesk.univr.it:8443 by using one’s own GIA credentials (University Identity Code). In order to receive online student services support contact the appropriate group of technicians by email or by phone. The faculties and departments receiving support are: the Faculty of Medicine and Surgery, the Department of Surgery, the Department of Neurological Science, Neuropsychology, Morphology and Motor Sciences, the Department of Medicine, the Department of Pathology and Diagnostics, the Department of Public Health Care, the Department of Life Sciences and Reproduction, the Prevention and Protection Service, the Radiation Protection Service, the Health Protection Service, the Interdisciplinary Centre for Experimental Research Services.

Operational Unit for Technical Support of the Faculties and Departments of Economics and Jurisprudence
This Operational Unit finds solutions to hardware and software problems for the Faculties and Departments of Economics and Law at the University of Verona. The request for technical assistance on the part of the University can be forwarded to this address: https://helpdesk.univr.it:8443 by using one’s own GIA credentials (University Identity Code). In order to receive online student services support contact the appropriate group of technicians by email or by phone. The faculties and departments receiving support are: the Faculty of Economics, the Faculty of Motor Sciences, the Faculty of Jurisprudence, the Department of Business and Economics, the Department of the Science of Economics, the Department of Juridical Science.

Operational Unit for the Technical Support of Science Faculties and Departments
This Operational Unit finds solutions to hardware and software problems for the Faculties and Departments of Science at the University of Verona. The request for technical assistance on the part of the University can be forwarded to this address: https://helpdesk.univr.it:8443 by using one’s own GIA credentials (University Identity Code). In order to receive online student services support contact the appropriate group of technicians by email or by phone. The faculties and departments receiving support are: the Faculty of Mathmatics, Physics and Natural Sciences, the Department of Biotehnology, the Department of Information Technology.

Workgroup for Technical Support of the Humanities Faculties and Departments
This workgroup finds solutions to hardware and software problems for the humanities faculties at the University of Verona. The request for technical assistance on the part of the University can be forwarded to this address: https://helpdesk.univr.it:8443 by using one’s own GIA credentials (University Identity Code). In order to receive online student services support contact the appropriate group of technicians by email or by phone. The faculties and departments receiving support are: the Faculty of Letters and Philosophy, the Faculty of Foreign Languages and Literature, Faculty of Education, the Department of Philosophy, Pedagogy and Psychology, the Department of Time, Space, Visual Arts and Society, the Department of Philology, Literature and Linguistics, the Department of Foreign Languages and Literature.


Services Managed by:  Area Support


where to find us


The contents of this page are the responsibility of the structure:
Area Support.
For any explanations, contact: Valerio Paiusco




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